Theoretical and Legal Problems of Consideration of the Appeal in the Form of a Complaint

The purpose of the research. In the scientific work, the author considers the main issues of the complaint procedure as a mechanism for monitoring the legality of the activities of state authorities and local self-government. It is concluded that the complaint is the main way to restore and protect the violated rights and legitimate interests of a person. Based on the analysis of the norms of current Russian legislation and special legal literature, the authors identify the signs and stages of consideration of this type of appeal by citizens of the Russian Federation as a complaint. It is noted that the right of a citizen to file an appeal creates the opportunity to participate in the management of state affairs, as well as express personal opinions on issues of various nature. The article also highlights the current problems that arise in the complaint review process. Possible ways to eliminate the existing gaps are proposed. Results. As a result of the conducted research, the authors came to the conclusion that today there is a need to reform the legislation regulating the procedure for reviewing complaints by making changes to the requirements for the content of the response based on the results of consideration by the authorized body. Solving the existing problems of the institution of appeal of citizens of the Russian Federation will serve to exclude the formation of distrust of the country's population towards the authorities, the proper functioning and achievement of the purpose of the complaint, which in turn is a mechanism for monitoring the legality of the activities of state authorities and local self-government.