E-Government Towards the Establishment of Responsible and Efficient Public Administration

The publication analyses the current directions of development of e-government and its meaning for the formation of open and accountable public institutions involved in administration processes. The goal of the study is to reveal the potential of e-government in creating responsible and efficient government. The authors applied analytical methods such as system and network approaches, sociological, statistical, empirical methods (ranking and scaling). The research is based on the fundamental conceptual documents and strategic decisions adopted in Russia, the structures of the European Union and the basic research carried out by UN institutions. The article provides the summary of the monitoring results of the development of e-government and original analysis of its role in improving the processes of public administration. Based on the analysis of empirical materials, the article shows that e-government contributes to the implementation and transformation of the concept of “good governance” into the concept of “collaborative public governance”. In this regard, the creation of an increasingly open government that seeks to increase its transparency to make documents and data more accessible, facilitating public control and supervision, becomes a central issue. An open government data platform created through e-government is a tool to increase transparency and participation that can also lead to more efficient use of resources and improved provision of public services. The authors conclude that a data-based approach could be proposed as an updated concept of public administration based on the principles such as efficiency, inclusiveness, responsibility, reliability and openness, leading to the establishment of responsible and effective public administration. The authors suppose that contemporary states need to re-evaluate their governance models so that they comply with these principles and meet the needs of people for more responsive and inclusive public services. To achieve a positive effect, electronic technologies should be applied to specific social conditions and ensure their proper regulation.