Vol 14, No 2 (2025)
- Year: 2025
- Published: 30.06.2025
- Articles: 9
- URL: https://journal-vniispk.ru/2070-7568/issue/view/20134
Full Issue
Articles
Organizational and economic mechanism for developing business processes in the sphere of household services, using the example of the fit service car service chain: an ecosystem approach
Abstract
In the highly competitive market of consumer services, efficient development of business processes is the basis for improving the quality of service, reducing costs and creating sustainable demand. An ecosystem approach to process management allows not only to optimize current resources, but also to create conditions for partnership and integration with other market participants. The article considers the organizational and economic mechanism for developing business processes in the sphere of consumer services using car services as an example. The organizational and economic mechanism is aimed at both regulating relationships in the ecosystem based on the formation of a network of values and institutions, and at developing business processes of enterprises in the sphere of consumer services (car services), which contributes to improving the quality of service and customer satisfaction. The balance of values of stakeholders is considered as the basis for developing business processes of enterprises in the sphere of services. In accordance with the presented concept of the ecosystem model for the development of business processes of car service enterprises, the structure of the organizational and economic mechanism, including institutional, axiological, economic, organizational and communication (network) instruments, is considered.
Purpose. Research and improvement of the organizational and economic mechanism for the development of business processes of auto service enterprises, aimed at improving the quality of service and increasing the efficiency of interaction between stakeholders.
Methodology. The work is based on the works of neo-institutional, axiological theories and the concept of "Lean Manufacturing". The results of the work are obtained based on the application of the method of comparative interdisciplinary analysis of studies related to the structure and mechanisms of development of processes and ecosystems. In general, the study is based on an integrated approach that includes system, process and ecosystem approaches.
Results. It has been revealed that the ecosystem model can be considered as the foundation for the organizational and economic mechanism of business process development in consumer service enterprises, where the main elements are institutional, axiological, economic, and communicative tools. The proposed mechanism contributes to improving service quality and operational efficiency of enterprises.
Practical implications it is findings are relevant for application in the automotive service sector to optimize processes, enhance service quality, and improve competitiveness.
7-25
Development of a methodology for internal financial audit self-assessment using a criteria-based approach to improve the public and municipal management quality
Abstract
In the context of the implementation of the Russian Federation national development goals for the period up to 2030 and for the future up to 2036, issues of improving the public and municipal administration quality are becoming particularly relevant. The development of internal financial audit is considered as a necessary condition for improving the public and municipal management quality. In order to identify the risk-intensive areas of internal financial audit and the potential for its improvement, the paper proposes a methodology for internal financial audit analyzing based on process maps and a methodology for internal financial audit self-assessment based on a criterion approach.
Purpose – development of a methodology for internal financial audit self-assessment as a direction of controlling in the public sector in order to increase the public and municipal administration quality.
Methodology in article general methods of scientific knowledge, including methods of empirical and theoretical research.
Results: a methodology for analyzing the internal financial audit based on process maps and a methodology for self-assessment of the internal financial audit development level based on a criterion approach have been developed.
Practical implications it is expedient to apply the received results the public administration sector organizations which are carrying out internal financial audit.
26-46
Digital platforms for state support of the Olympiad process
Abstract
There are state national and local digital services that focus on administrative management of the educational process and recording personal achievements (electronic diaries) or individual aspects of scientific Olympiad activities. The architecture of solutions of none of the platforms provides for a comprehensiveness that would combine academic performance, extracurricular achievements and personalized analytics. A new digital product is needed that combines the advantages of state systems (data centralization) and niche services (flexibility, focus on schoolchildren), providing end-to-end monitoring of the educational track.
Purpose – to compare the functionality of existing digital solutions in terms of their applicability to support scientific Olympiad activities and to propose key requirements for an effective architecture of a specialized platform.
Methodology: systematization and analysis, a comparison method to identify the strengths and weaknesses of digital platforms.
Results. Key functional requirements for the architecture of solutions for supporting the Olympiad process are formulated: 1) a module for accounting and analytics of achievements with recording, systematization and visualization of results; 2) developed calendar and event functionality; 3) two-way data exchange; 4) multifunctional communication; 5) a personalized recommendation module based on big data analysis, identifying weak topics and offering an optimal strategy for participation in scientific Olympiads, built on the basis of artificial intelligence and machine learning technologies.
Practical implications. The main features of the architecture of the digital platform of the Olympiad process can be used for integration into the online diary of the national information system, the State Services portal.
47-64
Public administration in the field of countering child terrorism: A risk-based approach
Abstract
The leap in the development of information technology has led to an unprecedented increase in the opportunities for children to be involved in criminal communities and terrorist activities. The process of recruiting minors to carry out terrorist acts appears to be a sequence of actualization of certain risk factors. The social effectiveness of public administration in the field of countering terrorism can be considered as an indicator of the well-being of the population. The analysis of public administration processes in this case requires a holistic approach based on taking into account all the factors that facilitate or ensure the recruitment of children by terrorists. The possibility of involving children in terrorist activities is considered as a risk that is the object of public administration, or more precisely, minimization. Based on the author's concept, a risk-based approach is proposed to explore the possibilities of state risk management for involving children in criminal activities, as well as a classification of risk behavior factors.
Purpose. The search for ways to increase the social effectiveness of public administration in the field of countering terrorism through the development of a risk-based approach to managing the risks of involving children in terrorist activities.
Methodology: abstract logic was used as the main method, statistical analysis methods were also used.
Results: theoretical approaches to the risk management methodology of involving children in terrorist activities have been developed, and the main vectors of managerial influence have been formulated.
Practical implications. The results obtained can be used by the government in assessing the risks of terrorism, forecasting and preventing risks.
65-79
Assessment of the current state of the labor market in Smolensk Region
Abstract
In the context of rapidly changing external environment, regional labor markets also change a lot. Identifying the directions of this transformation is very important: to develope strategies for the economic evolution of the region and to ensure the well-being of the population.
Purpose – to assess the current state of the labor market in Smolensk region.
Methodology. The study was based on data of the territorial body of the Federal State Statistics Service for the Smolensk Region. Statistical methods were used to conduct the study. Tabular and graphical methods were used to present the obtained results.
Results. The labor market of Smolensk region begins to function in new conditions. Unemployment has decreased to its lowest values. After a long period of time, the movement of workers between companies has increased significantly. The number of jobs offered has exceeded the similar indicator of the previous periods.
Practical implications: the obtained results can be applied in the work of the employment service of Smolensk region to inform employers and population, as well as when lecturing and having practical classes in economics.
The order of reactions to disadvantageous economic conditions remains stable. The softening of economic and social shocks occurs mainly due to a reduction in workers’ wages.
80-96
The role of inter-sectoral balance in government regulation of the medical device industry
Abstract
In the face of global challenges and economic instability, ensuring the economic security of the medical device industry has become a crucial priority for national healthcare systems. Dependence on imported equipment and components poses significant risks to the sustainable functioning of the sector. Under these circumstances, the development of domestic production and the creation of scientifically grounded methodologies for assessing economic security gain particular importance. These methodologies enable the timely identification of threats and the development of robust development strategies. The purpose of the study is to develop a methodology for assessing the economic security of the medical device industry.
The developed methodology for assessing economic security based on the principles of inter-sectoral balance provides a systematic tool for analyzing the medical device industry. It enables the identification of key risks, vulnerabilities, and dependencies, as well as the determination of directions for improving the sector's resilience. The application of this methodology supports informed managerial decision-making at both governmental and corporate levels. This contributes to the development of domestic production and the scientific and technical base, reduces import dependence, and strengthens the economic security and technological independence of the medical device industry.
Purpose. Assessment of the imbalances in the development of the medical device industry through the development of an inter-sectoral balance.
Research methods. The article uses the method of inter-sectoral balance proposed by V.V. Leontiev, adapted taking into account the specifics of the medical device industry. System and structural analysis, analysis of inter-sectoral interactions were also applied.
Results: an assessment of the degree of sustainability of the industry has been obtained, critical industry dependencies on import sand bottlenecks in technological processes have been identified.
Scope of the results. Based on the results obtained, specific measures of state regulation of the industry were proposed.
97-118
Features of municipal services digitalization in Iraq
Abstract
Background. The digitalization of municipal services represents a critically important direction for modernizing public administration in developing countries. For Iraq, which is experiencing a period of recovery after decades of instability, the implementation of digital technologies in the sphere of municipal services is a key factor in improving the efficiency of public administration, combating corruption, and enhancing the quality of citizen services. Existing research does not contain a comprehensive analysis of municipal service digitalization in the specific conditions of Iraq, which determines the relevance of this study. The aim of the work is to comprehensively analyze the current state of municipal service digitalization in Iraq, identify main obstacles, and develop practical recommendations for improving the efficiency of digital transformation in the municipal sector. To achieve this goal, the following tasks were addressed: examining the organizational foundations of municipal service provision in Iraq; studying the stages of municipal service digitalization; assessing the current state of digital infrastructure; identifying features and barriers to digitalization; developing directions for improving the efficiency of municipal service digitalization.
Materials and methods. The methodological foundation of the research was formed based on a comprehensive multi-level approach integrating quantitative and qualitative methods of scientific inquiry. A systems approach was used as the theoretical basis. The study relied on an extensive empirical base, including official statistical data from the Iraqi Ministry of Planning for 2020-2025, analytical reports from the Iraqi Ministry of Communications, and data from international organizations. Comparative analysis methods and case studies of five pilot municipal service digitalization projects implemented in 2022-2025 in various Iraqi cities were applied.
Results. The three-level structure of Iraqi municipal governance was analyzed, including 18 provinces, districts, and municipalities. Three stages of digitalization development were identified: fragmented digitalization (2004-2010), expansion to the municipal level (2011-2017), and integration based on unified national standards (from 2018). It was established that 60% of municipal bodies are equipped with modern computer systems, while only 40% have high-speed internet connectivity. Key features of digitalization were identified: uneven implementation across regions, priority of basic services, dependence on international technical assistance, and influence of traditional social structures. Main barriers were determined: insufficient funding, data security issues, digital inequality, and shortage of IT specialists. A methodological model for improving the organizational and economic mechanism of municipal service quality enhancement using modern information technologies was developed.
Conclusion. Municipal service digitalization in Iraq is characterized by high territorial heterogeneity and sequential evolution from fragmented solutions to an integrated ecosystem. Basic services are digitalized most successfully with significant dependence on international support. Practical recommendations were proposed for creating digital competency centers, developing public-private partnerships in IT, forming incentive systems for municipalities, and implementing the "smart city" concept. The research results can be used in developing a national strategy for public administration digitalization in Iraq.
119-142
Cluster analysis of Russian Federation subjects by socioeconomic indicators characterizing potential for development of the secondary vocational education system
Abstract
In the modern world, data is an important basis for making management decisions, coordinating actions, controlling and analyzing processes occurring in society. However, the volumes of data characterizing various aspects of contemporary social life are as large as they are complex to process. The subject of research is such an important part of social life as education, specifically training in educational institutions implementing programs of secondary vocational education (hereinafter referred to as SPVO). The rationale for the study stems from the idea that the development of the SPVO system can solve a number of socio-economic problems in regions. The main hypothesis of the study is that knowledge of the socio-economic characteristics of regions allows forming an optimal state policy in the field of SPVO. The objectives of the study were to identify factors influencing the demand for SPVO, conduct cluster analysis of regions using the k-means method, determine and describe cluster profiles, assess the contribution of each factor to shaping the demand for SPVO and its impact on the development of the SPVO system. The methodology of the study involved reducing the dimensionality of the data using principal component analysis. Clusterization was carried out by the k-means method. Euclidean norm was used as a measure of distance between objects within clusters. Clusterization was performed with Python libraries. For conducting cluster analysis, three main components have been identified that characterize the level of population involvement in SPVO studies, quality of life, and engagement in high-productivity industries, migration situation. As a result of the conducted analysis, seven clusters were formed, describing key characteristics determining the level of demand for SPVO. The results of the study systematically summarize the actual socio-economic situation in the regions and describe its influence on regional SPVO systems. They will be useful for executive bodies of Russian Federation subjects responsible for public administration in the sphere of education, federal executive authorities, and scientific institutes. A promising direction for applying the results of this study is optimizing control figures for admissions and adapting them to the socio-economic realities of regions.
143-165
Digitalization of human resource management: current trends and challenges for Russian enterprises
Abstract
In the context of global digital transformation, human resource management (HRM) is undergoing significant changes, requiring scientific understanding and adaptation of management practices. The article presents a comprehensive analysis of current digitalization trends in Russia, their impact on the efficiency of personnel processes, and the challenges faced by enterprises. The study is based on a systematic methodology, including content analysis of scientific publications, regulatory documents, and comparative analysis of data from Russian and international reports. The research results identified four key areas of HRM digitalization: the use of artificial intelligence (AI) for automating recruitment, personnel assessment, and workforce planning; the implementation of cloud technologies enabling flexible data storage and processing; the gamification of training and onboarding, enhancing employee engagement and accelerating their integration into the corporate environment; the development of digital platforms for managing internal communications, document flow, and personnel analytics. Despite evident advantages such as reduced operational costs and improved accuracy of HR decisions, the digitalization process faces several barriers. These include employee resistance to change, cybersecurity risks, the need to revise labor standards, and ethical concerns related to the use of AI algorithms. Special attention is given to regional specifics: while large companies actively adopt innovations, small and medium-sized businesses lag due to high technology costs and a shortage of qualified personnel. The findings of the article can be applied in shaping corporate strategies, government programs to support business digitalization, as well as in educational courses on HR management and IT.
166-186